Warranty

Kenchii 30-Day Unlimited Warranty

Kenchii offers a 30-Day unlimited warranty on all products. You may return items, in their original packaging, within 30 days of delivery.  A dated, proof of purchase should accompany your return.  Should an item be returned without its original packaging, a 20% restocking fee will apply.  Kenchii will pay return shipping costs if the return is a result of our error (you received an incorrect item, etc.) If the customer would like an exchange within the 30-day period, they are responsible for the subsequent shipping fees.

Kenchii Limited Product Warranty

Styling Tools
Accessories
Apparel
Brushes
Outside of the 30-Day warranty window products must be sent to Kenchii for a manufacturer defect evaluation to determine warranty eligibility. Warranty eligibility is at the discretion of our repair team. Products returned that do not meet the requirements are subject to repair or exchange fees. All domestic warranty submissions are subject to a $9.50 return shipping fee.

Fab Pants

Defective Fab Pants are subject to a 15-day return window. Returns will only be accepted if the garment has not been worn and are in original packaging.

Kenchii Lifetime Warranty

Kenchii provides a lifetime warranty on manufacturer’s defects on the shear mechanism and handle integrity.  Blade edges are not covered outside of our 30-day return window and are subject to repair and return shipping fees. 
Warranty does not cover issues caused by general usage, neglect, damage caused by another sharpener, etc. Shear blades must be maintained properly to ensure blade life; please see our resources section on proper maintenance technique.
Shears must be submitted to Kenchii for a manufacturer defect evaluation to determine warranty eligibility. Products returned that do not meet the requirements are subject to repair or exchange fees. Warranty eligibility is at the discretion of our repair team. 

Flash Clipper One-Year Limited Warranty

Outside of the 30-Day Unlimited Warranty window, Flash Clippers are eligible for a limited one-year warranty on manufacturer defects. 
Clippers must be sent to Kenchii for a manufacturer defect evaluation to determine warranty eligibility. Products returned that do not meet the requirements are subject to a flat rate repair fee of $25. Warranty eligibility is at the discretion of our repair team. All domestic Flash Clipper warranty submissions are subject to a flat rate $15 return shipping fee.